This Shipping Policy explains how orders purchased through silksilhouette.com are prepared, shipped, and delivered. By completing a purchase, you confirm that you have reviewed and accepted the shipping conditions described below.

I. Delivery Coverage
silksilhouette.com currently provides shipping services to delivery addresses located within the United States only.
The available shipping destination at checkout is limited to the United States, and orders cannot be submitted for delivery to international destinations or territories outside the supported U.S. delivery area.
Customers should provide a complete and valid U.S. address when placing an order to help prevent fulfillment or delivery complications.

II. Order Preparation
After payment has been successfully confirmed, orders are generally prepared for shipment within 1–3 business days.
This period may include payment and order verification, inventory confirmation, picking, packing, and preparation for carrier collection.
During major holidays, promotional periods, or unusually high order volumes, preparation may occasionally require additional time.

III. Estimated Transit Time
For shipments traveling within the contiguous United States, the estimated delivery period after dispatch is generally 5–10 business days.
Deliveries to certain remote or less accessible locations may take approximately 1–2 additional business days.
These timeframes are estimates rather than guaranteed delivery dates and may be affected by severe weather, carrier volume, transportation disruptions, or other circumstances outside our reasonable control.

IV. Shipping Service Providers
Depending on the destination, package characteristics, and available transportation services, orders from silksilhouette.com may be handed to one of several established shipping providers, including:
USPS (United States Postal Service)
UPS (United Parcel Service)
FedEx (Federal Express)
DHL eCommerce on applicable delivery routes
The shipping provider may be selected automatically according to factors such as destination, package size and weight, route availability, and expected transportation efficiency. Customers may not always be able to select a specific carrier at checkout.

V. Tracking Information
After an order has been dispatched, tracking details will normally be sent to the email address associated with the order.
Customers can use the supplied tracking number or tracking link to check shipment progress through the relevant carrier’s tracking system.
Please allow some time for tracking information to become active after the package has been handed over to the carrier.

VI. Shipping Address Guidelines
Customers are responsible for providing accurate and complete delivery information when placing an order. Please verify that your address includes the appropriate street information, city, state, ZIP code, and other required details.
A valid U.S. contact telephone number should also be supplied when requested during checkout.
If an order cannot be delivered or is delayed because the information provided by the customer is incomplete or incorrect, additional delivery arrangements may be required and related consequences may apply.

VII. Delays and Delivery Irregularities
Although we work with shipping providers to support timely delivery, shipments may occasionally be delayed because of circumstances such as:
Severe weather events, natural disasters, or other transportation disruptions.
High package volumes during holidays, promotional events, or seasonal shopping periods.
Carrier route changes, operational interruptions, address verification, or temporary tracking-system delays.
When a delivery issue occurs, silksilhouette.com will make reasonable efforts to help customers review the available tracking information and understand the shipment status. However, delivery schedules and transportation operations are controlled by the applicable third-party carrier, and certain delays may be outside our direct control.